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jewelykaye
Frequent Member
Joined: Feb 12, 2006
Posts: 276
Location: Spring, TX (Outside Houston)
Gallery Supporter Member
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 Posted:
Wed Jun 18, 2008 12:11 pm |
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I purchased this mixer 2 weeks ago and tried to do Sugarshack's buttercream recipe which requires you to make a batch big enough to fill the bowl. Therefore, I have used 8 cups of shortening and 8 lbs of powered sugar as well as 27 tbs of liquid. When I made this last week the mixer turned off, which I've found out means it was protecting itself from overheating. So I figured I had a bad mixer. I returned it to Williams-Sonoma and received a new mixer. I just tried this mixer out last night and the same thing happened but worse.  About 6 minutes into trying to incorporate the ps the mixer shut off. I unplugged the mixer and let it rest for a bit then plugged it back in. The head then started to smoke  so I stopped it altogether.
My question I guess is how full do you fill your mixer and have you ever had a problem like this??? |
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JoAnnB
Forum SuperStar!
Joined: Jun 09, 2005
Posts: 7149
Location: Salem, Oregon
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Wed Jun 18, 2008 12:39 pm |
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Unfortunately, the Cuisnart does not have the strength of a Kitchenaide. |
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jewelykaye
Frequent Member
Joined: Feb 12, 2006
Posts: 276
Location: Spring, TX (Outside Houston)
Gallery Supporter Member
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Wed Jun 18, 2008 12:54 pm |
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| JoAnnB wrote: | | Unfortunately, the Cuisnart does not have the strength of a Kitchenaide. |
See that doesn't make sense to me since the cuisinart has a 1000 Watt motor and the KitchenAide ranges from 250-575 watts??? |
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suzylynn58
Frequent Member
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Joined: Aug 03, 2006
Posts: 209
Birthday: Mar 15
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Wed Jun 18, 2008 2:12 pm |
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I have the 7 qt and use SS's recipe also. I use 7 cups shortening and 7 lbs powdered sugar and have never had a problem. Maybe you are filling it too full??
BTW, I get the smoothest frosting with this mixer. Love it.
Susan |
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ladij153
Frequent Member
Joined: Jul 21, 2006
Posts: 202
Location: Moab, Utah
Birthday: Oct 04
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Wed Jun 18, 2008 2:27 pm |
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I've also got this mixer. Biggest, toughest bad boy on the market. I just made a batch of SS's BC night before last. I also do the 7 cups/7 lbs and have never had a problem. Could it be the load on the electrical system in your outlet???? Could you be getting pdwd sugar into the intake?? That 1000 watt motor can handle anything. I especially love it for making gumpaste. |
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mayamia
Junior Member
Joined: Oct 04, 2007
Posts: 77
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Wed Jun 18, 2008 2:28 pm |
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Mine also turns off constantly, I do not understand |
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jewelykaye
Frequent Member
Joined: Feb 12, 2006
Posts: 276
Location: Spring, TX (Outside Houston)
Gallery Supporter Member
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Wed Jun 18, 2008 2:31 pm |
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| mayamia wrote: | | Mine also turns off constantly, I do not understand |
Glad to hear I'm not the only one. I think I'm going to take mine back and get the KitchenAide Pro 600. |
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ladij153
Frequent Member
Joined: Jul 21, 2006
Posts: 202
Location: Moab, Utah
Birthday: Oct 04
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Wed Jun 18, 2008 2:38 pm |
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Just a crazy far fetched thought.....are you somehow setting the timer? I use the timer all the time cause it's really convenient for me and at the end of the time the mixer shuts off. Before you give up on it try contacting Cuisinart and see if there has been a recall on some of them or if they are aware of any electrical problems. |
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ladij153
Frequent Member
Joined: Jul 21, 2006
Posts: 202
Location: Moab, Utah
Birthday: Oct 04
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Wed Jun 18, 2008 2:39 pm |
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Just a crazy far fetched thought.....are you somehow setting the timer? I use the timer all the time cause it's really convenient for me and at the end of the time the mixer shuts off. Before you give up on it try contacting Cuisinart and see if there has been a recall on some of them or if they are aware of any electrical problems. |
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deanwithana
Frequent Member
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Joined: Jan 13, 2008
Posts: 227
Location: Greater New Orleans Area
Birthday: Apr 08
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Wed Jun 18, 2008 3:06 pm |
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I am a huge Cuisinart fan so I have done my homework. It is to much ingredients and it is making the mixer shut down when the motor gets hot. Try less so that it is not overworking the motor. This is a safety feature that is on the Cuisinart. The kitchen aid, which has a much smaller motor does not have this feature, so it will not turn off....but you will tear the motor up eventually............. |
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jewelykaye
Frequent Member
Joined: Feb 12, 2006
Posts: 276
Location: Spring, TX (Outside Houston)
Gallery Supporter Member
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Wed Jun 18, 2008 3:11 pm |
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| deanwithana wrote: | | I am a huge Cuisinart fan so I have done my homework. It is to much ingredients and it is making the mixer shut down when the motor gets hot. Try less so that it is not overworking the motor. This is a safety feature that is on the Cuisinart. The kitchen aid, which has a much smaller motor does not have this feature, so it will not turn off....but you will tear the motor up eventually............. |
If I use less ingredients then I will not be successful with Sugarshack's recipe. I'm pretty sure Sugarshack uses a KitchenAide and it doesn't seem to have given her troubles. Thank you for the input and least I know now why I can't use it.  |
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jewelykaye
Frequent Member
Joined: Feb 12, 2006
Posts: 276
Location: Spring, TX (Outside Houston)
Gallery Supporter Member
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Wed Jun 18, 2008 3:15 pm |
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| ladij153 wrote: | | Just a crazy far fetched thought.....are you somehow setting the timer? I use the timer all the time cause it's really convenient for me and at the end of the time the mixer shuts off. Before you give up on it try contacting Cuisinart and see if there has been a recall on some of them or if they are aware of any electrical problems. |
I haven't used the timer. But in this case I'm not even at a point of using the timer I'm still adding the ingredients, slowly.
Also I did contact Cuisinart customer service. I told the lady how much I was putting in there and she said that should be fine. Then I asked if the motor has a metal casing or a plastic casing. She said what do you mean. I told her the issues that come along with a plastic casing and she said oh, ours or metal... sounds fishy. Anyway she suggested I switch it for another new old (this would make the third mixer in 2 weeks) and if it doesn't work then they would send me one from Cuisinart. I'm not up for all of that back and forth. Seems to me the first or second one should've worked. |
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Mike1394
Forum Addict
Joined: Feb 20, 2008
Posts: 785
Location: Michigan
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Wed Jun 18, 2008 5:19 pm |
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Get a Viking 
Mike |
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Melonie1005
Regular Member
Joined: Oct 13, 2006
Posts: 123
Location: Acworth, Ga
Birthday: Apr 26
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Wed Jun 18, 2008 5:42 pm |
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I love mine. My husband bought it for me in April for my birthday. I have not had a problem. I also have a Kitchenaid, which I also love. Hope you get it to work for you.
Melonie |
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Tona
Forum Addict
Joined: May 26, 2007
Posts: 545
Location: Monticello Georgia
Birthday: Sep 17
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Wed Jun 18, 2008 5:44 pm |
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I love my 6 qt Kitchenaid. I also have a 4 1/2 quart they do a wonderful job for me. Have not tried the cuisinant |
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