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yourstrulytx
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PostPosted: Thu Jul 03, 2008 11:13 am  Reply with quoteBack to top

I received an email from the contact form on my website.
It read:
"I was looking at your cakes and they are amazing!!!.
I really like the "Cake" one with the candles.
I was wondering if you could email me detailed instructions, a list of ingredients and supplies, where I can buy the supplies and recipes so I can make it myself for my daughters birthday?"

Is it just me or would that completely defeat the purpose of me having a custom cake business?
Confused
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JoAnnB
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PostPosted: Thu Jul 03, 2008 11:18 am  Reply with quoteBack to top

unbelievable gall to ask that. I would say, I offer classes at $xx an hour.
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cakedout
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PostPosted: Thu Jul 03, 2008 11:20 am  Reply with quoteBack to top

ooooookkkkkkk..... I double that Confused Confused

that's one of those crazy e-mails that don't even deserve a response! geesh!
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fondantgrl
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PostPosted: Thu Jul 03, 2008 11:26 am  Reply with quoteBack to top

Just ignore that email... Razz
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Lenette
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PostPosted: Thu Jul 03, 2008 11:27 am  Reply with quoteBack to top

All I can say is "WOW".

There really are not words for that. I am not sure I would respond at all truthfully.
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playingwithsugar
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PostPosted: Thu Jul 03, 2008 11:32 am  Reply with quoteBack to top

They get funnier all the time.

Treat this one like a drug

Just say "No."

That's it. The entire reply should be one word.

"No."

Theresa Smile
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cocorum21
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PostPosted: Thu Jul 03, 2008 11:35 am  Reply with quoteBack to top

That's not too much to ask, it's not like she said "Can you come over and show me how to make it too?" Rolling Eyes




j/k of course
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playingwithsugar
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PostPosted: Thu Jul 03, 2008 11:38 am  Reply with quoteBack to top

Alternately -

You can tell her that you will ship one to her - if the price is right.

Theresa Smile
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Laura102777
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PostPosted: Thu Jul 03, 2008 11:39 am  Reply with quoteBack to top

Tell her if she can go to KFC and get them to give her specific instructions about how to make their secret recipe chicken to have for dinner before the cake, then you'll consider her request. Very Happy
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playingwithsugar
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PostPosted: Thu Jul 03, 2008 11:40 am  Reply with quoteBack to top

Laura -

Now, that's a good one!

Theresa Smile
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all4cake
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PostPosted: Thu Jul 03, 2008 11:55 am  Reply with quoteBack to top

At first, I laughed a hearty laugh. Then, I thought, well...maybe she's out of the area of your bakery and would possibly, maybe...order one if she were closer but she's found THE CAKE she just has to have and and and ...

maybe?

I don't think I would ignore the email. Maybe a tactful reply. "I am unable to share this information with you due to proprietary(?) reasons. If you are in the ..... area, you are more than welcomed to place an order for the cake..." OSLT

Some of us don't realize that this is an unreasonable request.

and no, I didn't make the request...lol
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johnson6ofus
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PostPosted: Thu Jul 03, 2008 12:08 pm  Reply with quoteBack to top

"I sell custom cakes and unfortunately do not offer classes or sell supplies. My recipes are my personal trade secret. I am sorry I can't be of more help."
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ccr03
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PostPosted: Thu Jul 03, 2008 12:09 pm  Reply with quoteBack to top

Yeah, at first I was kind-of like okay....

1. Who asked for detailed instructions for something like that!?

2. Maybe she is a competitor scooping out the competition and/or got an order FOR your cake but doesn't know to do it!

3. Maybe she genuinely is a mom wanting to try to make a cake for her daughter but doesn't have the $$

4. On the flip side, I know I've seen on here where people will get a request for a famous decorator's style cake but don't know how to do it and others have suggested contacting the original decorator asking for him.

5. I would respond - I hate rude people in whatever form that comes - and simply tell her, "I apologize but I am unable to provide you with that detailed information. If you are a beginner decorator, I recommend taking Wilton Cake Decorating classes at your local craft store.

6. Maybe I'm bored at work and let my mind wonder to all the possiblities.
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johnson6ofus
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PostPosted: Thu Jul 03, 2008 12:10 pm  Reply with quoteBack to top

PS. Your cakes ARE amazing.... Smile
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yelle66
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PostPosted: Thu Jul 03, 2008 12:11 pm  Reply with quoteBack to top

I agree, a No would suffice and probably make them feel like the idiot that they kind of are. But it would be tempting to say "Seriously? What are you thinking?"

That takes a lot of guts. Or crazy.
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