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blue123
Junior Member
Joined: Feb 10, 2008
Posts: 64
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 Posted:
Sat Jul 26, 2008 9:09 pm |
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I hate when a customer wants to "customize" their cake and you know the colors, look, etc. will look bad. I try to convince them otherwise, but to no avail. How do you handle this? Thanks...Lisa |
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JanH
Forum SuperStar!
Joined: Mar 09, 2006
Posts: 9647
Location: Hebron, IN
Birthday: Feb 14
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Sun Jul 27, 2008 12:07 am |
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kimmypooh79
Frequent Member
Joined: Jun 24, 2008
Posts: 376
Location: Middle Tennessee
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Sun Jul 27, 2008 1:20 am |
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 The customer is always right HAHAHA |
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blue123
Junior Member
Joined: Feb 10, 2008
Posts: 64
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Sun Jul 27, 2008 1:52 pm |
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I understand that the customer is always right...that's why I do what they ask. I guess that it's frustrating more than anything. I really would like more of a challenge. I want a portfolio to be proud of. |
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jammjenks
Forum Addict
Joined: Aug 22, 2007
Posts: 697
Location: western NC
Birthday: Jul 21
Gallery Supporter Member
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Sun Jul 27, 2008 3:11 pm |
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I would certainly do it. Tacky money is just as green as stylish money, right? If you don't want the picture in your portfolio, just don't take a picture of it or take the picture and don't put it in with the others. |
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NayNay2
Junior Member
Joined: Mar 04, 2007
Posts: 42
Location: Ohio
Birthday: Jun 06
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Sun Jul 27, 2008 4:40 pm |
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| jammjenks wrote: | | I would certainly do it. Tacky money is just as green as stylish money, right? If you don't want the picture in your portfolio, just don't take a picture of it or take the picture and don't put it in with the others. |
Very good point  |
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ljdills
Regular Member
Joined: Aug 19, 2007
Posts: 123
Location: Georgia
Birthday: May 29
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Sun Jul 27, 2008 4:54 pm |
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I agree that tacky money is just as green as stylish money, however, your name will be attached. What annoys me is when you tell the client over and over that their idea will not look good and they insist on this design or these colors and then when the cake is picked up or delivered they complain that it looks terrible ! I had a customer recently who brought in a napkin and she wanted the cake to match the napkin, brown and mustard gold. Then when she picked it up she said the colors were hideous. What?!! |
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couturiere
Forum Addict
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Joined: Jul 26, 2004
Posts: 514
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Sun Jul 27, 2008 5:04 pm |
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I had that happen once. The woman picked out horrible colors, so I made a mini cake dummy with her chosen colors, took a pic of it and emailed her "just to make sure this was exactly what she wants."
She wrote back, was grateful because she was having a hard time envisioning the colors together and then asked me to use my disgression in choosing the colors. |
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cakebabe
Junior Member
Joined: May 16, 2005
Posts: 50
Location: Indiana
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Sun Jul 27, 2008 5:42 pm |
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what about doing a sketch of the ugly cake and emailing it to the bride to verify it is exactly what she wants. |
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blue123
Junior Member
Joined: Feb 10, 2008
Posts: 64
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Sun Jul 27, 2008 10:04 pm |
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[quote="ljdills"]I agree that tacky money is just as green as stylish money, however, your name will be attached.
That's the exact point...my name is attatched. |
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